Shipping and Delivery

Order Processing Time

Orders are processed within 1-2 business days from the time they are placed. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been processed and is ready for shipment.

Shipping Methods and Delivery Times

Standard Shipping: Delivery within 5-7 business days.
Expedited Shipping: Delivery within 2-3 business days.
Overnight Shipping: Next-day delivery if the order is placed before 1 PM EST.

Shipping Costs

Standard Shipping: par Kg 170 ₹
Expedited Shipping: par Kg190 ₹

International Shipping

We currently offer international shipping to select countries. Shipping costs and delivery times vary by destination. Please see our international shipping page for more details.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order using the link provided or through your account on our website.

Delivery Issues

If you encounter any issues with your delivery, such as a missing or damaged package, please contact our customer service team at cc@roganart.com within 7 days of receiving your order. We will work with you to resolve any issues promptly.

Address Accuracy

Please ensure that your shipping address is correct and complete at the time of checkout. Ectomeres is not responsible for delays or issues caused by incorrect or incomplete addresses.

Return Shipping

If you need to return an item, please refer to our Returns Policy for instructions on how to return your item and any associated shipping costs.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team at cc@roganart.com or call us at Customer Service +91 9979299791.

Changes to Shipping Policy

We reserve the right to modify this shipping policy at any time. Changes will be posted on our website and will take effect immediately